Connected Business Technology Stack
DocumentedThe foundational architecture for a growing business — six layers from customer experience through infrastructure, integrated bidirectionally so data flows where it needs to.
Resources
Reference Architectures
Documented, repeatable technology architectures — some in production use, some under active development in the Private AI Lab.
Private AI Reference — Three Tiers
In developmentThree conceptual tiers of private AI infrastructure sized by workload — from a single AI Office Node for internal knowledge, to a Department AI Server for multi-user workloads, to a multi-GPU Private AI Platform.
AI Agent — Scope, Grounding, and Escalation
DocumentedThe reference flow for every AI agent we deploy — inbound intake, scope check against grounded knowledge, either AI response with citations or human escalation with full context, and metrics feeding continuous improvement.
Architecture registry
Written architectures currently maintained, in active development, or under evaluation.
Small Business Operating Stack
DocumentedWebsite, hosting, email, CRM, scheduling, payments, forms, analytics, and basic automation.
Professional-Services Delivery Layer
DocumentedCRM, proposal workflow, client portal, project delivery, internal knowledge, and reporting.
AI Customer Engagement Stack
DocumentedMulti-channel AI receptionist, website assistant, lead qualification, and escalation infrastructure.
Private AI — Tier 1 (Office Node)
In developmentOn-premise AI workstation for internal knowledge and departmental workloads.
Private AI — Tier 2 (Department Server)
In developmentMulti-user AI server for larger models, voice/document processing, and concurrent agents.
Private AI — Tier 3 (Platform)
Under evaluationHigh-capacity multi-GPU platform for advanced workloads and regulated environments.